Steigenberger Omar El Khayam Lake Cruise

Children Policy

• Age from 0 Up to below 2 years: FREE
• Age from 2 Up to below 6 years: 25% of adult price
• Age from 6 Up to below 11.99 years: 50% of adult price
• Ages from 12 years = Adult price

Notes:

Children policy is applied to children who share rooms with their parents (Maximum 1 Child sharing parent’s room)

If your tour includes airfare, additional charges for your children may apply.

Booking & Payment

Reservations:

Should be made as early as possible to book the desired holiday. Space on a given tour will be secured upon receipt of a deposit of 30% of the full price. ( Deposit will be 50% during the Christmas and New Year holidays and on packages including airfare.) This deposit counts as part of your final payment to confirm your reservation.

Payment:

We accept a deposit as low as 30% of the total tour price and the rest can be paid in equal installments until the date of arrival or you can pay the rest in cash upon arrival.

Payment Methods:

By Bank wire transfer or credit, debit card (Visa/MasterCard) Via Verisign Secured payment system on our website or sent via Western Union

In the case of the payment ( by Bank wire transfer ): –
– we will provide you with our bank account details via Email

Confirmation:

The customer will receive a confirmation email from the Site. The confirmed reservation form corresponds to the travel contract and includes the description of the service and its essential characteristics, as well as the price and cancellation policy.

Tour Voucher:

After your Tour is confirmed we will email the final confirmation and voucher to print and bring with you. Details will include contact numbers of your tour operator and customer care and additional information for your convenience.

You Can Contact our Tour Operators for any further clarification and reconfirmation of service.

Cancellation Policy

We offer a very flexible cancellation policy, in case the government or the airline issues a travel warning from/to your country of departure and your destination. We are showing the flexibility not to charge any cancellation fees & we will pay a full refund.

Here, we prioritize your well-being and safety above all else and for that reason, our cancellation policy reflects our values.

For any cancellation, you must write a handwritten and signed and send it by email.

Cancellation by the customer:

In case you cancel your trip, the following scale of charges will be applied:

• From the date of booking until 45 days before your arrival date, 20% of the entire tour price will be charged.
• Between 44 and 35 days before your arrival date, 30% of the entire tour price will be charged.
• Between 34 and 25 days before your arrival date, 50% of the entire tour price will be charged.
• Between 24 and 15 days before your arrival date,75% of the entire tour price will be charged
• Between 14 and 9 days before your arrival date, 90% of the entire tour price will be charged.
• Between 8 and 1day before your arrival date, 100% of the entire tour price will be charged.

Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the airline’s cancellation policy.

Prices

The price varies depending on the number of persons as shown in the price table including service fees and taxes.

Price quotes are in US dollars per person per night and are valid until December 31st, Except (for Christmas, New Year’s, and Easter holidays ).

Excursions

All our tours are private tours or group tours.

• For private tours, they have a private tour guide and private air-conditioned cars, and you have the convenience of starting your tours.
• As for group tours, our groups include a maximum of 12 participants only during visits in private air-conditioned cars with private guides.

Cruise accommodation

• For basis 2 persons in Double Room ( Occupied by 2 Persons ) For basis 2/4/6/8/10.
• For basis 3 persons in Triple Room (Occupied by 3 Persons).
• For basis 5 Personnes will be Double Room & Triple Room For Basis 5/7/9.

Entrance fees to specific sites

Our Tours and excursions exclude entry to particular archaeological sites such as the Tomb of Tutankhamun and Ramses in the Valley of the Kings in Luxor.